Holiday Shipping Dates
SHIP HOLIDAY GIFTS AS SOON AS POSSIBLE *** FOLLOW THESE FEDEX CUT OFF DATES
| Service Type | GTMOriginal.com / Kingport FEDEX cutoff date and time |
| GROUND | Monday, 12/16 - orders placed by 7AM CST |
| 3-DAY | Wednesday, 12/18 - orders placed by 7AM CST |
| 2-DAY | Thursday, 12/19 - orders placed by 7AM CST |
| OVERNIGHT | Friday, 12/20 - orders placed by 7AM CST |
Please note: FedEx will not guarantee on-time delivery for any services. Unfortunately, we will not be able to refund expedited shipping charges for any late delivery. See information from FedEx below ***
GTMOriginal.com / KINGPORT HOLIDAY OPERATION SCHEDULE:
THANKSGIVING: Our office closes on Wednesday 11/27. We will reopen Monday 12/2 – 9:00AM CST
*** Orders placed after 10am CST Tuesday November 26, will be processed upon our return Monday 12/2. Happy Thanksgiving!
CHRISTMAS HOLIDAY: Our office closes Friday 12 noon CST on 12/22. We will reopen Wednesday 12/27 – 9:00AM CST
*** Orders placed after 10am CST Friday December 22, will be processed upon our return Wednesday 12/27. Happy Holidays!
NEW YEAR HOLIDAY: Our office closes Friday 12 noon CST on 12/29. We will reopen Tuesday 1/2/2024 – 9:00AM CST
** Orders placed after 10am CST Friday 12/29 will be processed upon our return Tuesday 1/2/2024. Happy New Year!
*** PLEASE SHIP AS EARLY AS POSSIBLE!!! ***
**The information below is from Fedex.com:
Money-Back Guarantee Policy
Effective Monday, Dec. 18, 2023
FedEx Express U.S. and International or FedEx Express Freight U.S. and international shipments scheduled for delivery from Monday, December 18 through Sunday, December 24, 2023, will not be eligible for Money-Back Guarantee if delivered by the end of day on the published delivery commitment date for the selected service and destination.
Effective Jan. 3, 2023
On Jan. 3, 2023, the money-back guarantee was reinstated for select FedEx Express® services for U.S. domestic and U.S. export shipments. Services include:
- FedEx First Overnight®
- FedEx Priority Overnight®
- FedEx Standard Overnight®
- FedEx First Overnight Extra Hours*
- FedEx Priority Overnight Extra Hours*
- FedEx Standard Overnight Extra Hours*
- FedEx International First®
- FedEx International Priority®
- FedEx International Priority® Express
- FedEx International Priority® Freight
As previously communicated, the FedEx money-back guarantee for all other FedEx Express, FedEx Ground®, FedEx Freight®, FedEx SameDay® City, and FedEx Office® services remains suspended. The status of the money-back guarantee for these FedEx services and additional FedEx services worldwide is being evaluated on an ongoing basis, and our focus remains on continuing to provide the best possible service to our customers during this period of uncertainty.
*Contract services