Processing, Shipping & Returns:
Please note orders placed after 10am CST will not be processed until the following day.
Free Ground shipping is available on all orders shipped within the continental US. Orders are shipped via FedEx Monday through Friday, excluding holidays and weekends. Orders shipping to Hawaii and Alaska can only be shipped via 2nd Day Air. We are unable to accommodate Free 2nd Day air for shipments to Hawaii and Alaska.
- Free Ground Shipping- Delivery in 5 to 7 business days after processing.
- 3 Day Select-Delivery in 3 business days after processing. ($29.95)
- 2nd Day- Delivery in 2 business days after processing. ($42.95)
- Next Day-Delivery in 1 business day after processing. ($80.95)
***Please note that expedited orders require one business day processing time and will not ship the same day the order was placed. Expedited orders placed on Friday or over the weekend will not ship until Monday.
Due to the nature of our business, we require a direct signature for all packages. If you are unable to sign for your package, you may contact FedEx at 1-800-GO-FEDEX to arrange a hold for pickup at your nearest FedEX location.
You may return your purchase for refund or exchange within 30 days after receipt of order as long as the merchandise has not been used, and is returned in the original packaging. Be sure to indicate whether you are exchanging or returning for credit. Return to: Please return in the same shipping box your order was received in. Place product in the black drawstring GUN TOTE'N MAMAS™ pouch that it came in. This will protect the beautiful leather and bag during transit and ensure a full refund/exchange value. Use the provided return label and attach securely onto the outside of sealed box or return to:
Gun Tote'n Mamas, 1912 Shermer Road, Northbrook, IL 60062
Return shipping charges are the responsibility of the purchaser. We suggest and urge you to get a tracking number for your return package. You will be able to track on the carrier's website and see if we have received your box in order to process your exchange/refund.
NOTE: Shipping charges are not refundable.
ORDER CANCELLATION Orders received by 10:00AM CST, Monday-Friday, are usually shipped within 24-48 business hours.
PLEASE EMAIL US IMMEDIATELY at firstname.lastname@example.org, should you wish to cancel, and we will advise if we can stop the order. NOTE: Once the order has been shipped it is considered filled and shipping charges will apply.
CONTACT BY PHONE: 847-446-0700 Ext. 105